Locked out of phone, lock screen has strange icon

Rebeccaboo · Jun 4, 2023

I have a backup phone and I can't remember my pin and there us also an icon I've never seen before.

Rebeccaboo · Jun 4, 2023

Here's the icon

ocnbrze · Jun 4, 2023

Rebeccaboo said:
I have a backup phone and I can't remember my pin and there us also an icon I've never seen before.

Unfortunately the only thing you can do is a hard reset. There is no other way around this. keep in mind that you will lose all of your data by doing so. And a hard reset will also trip FRP (Factory Reset Protection). You will need to enter the Google account info they was originally used to setup the phone. So I hope this was your phone originally. Otherwise You will need to contact the original owners for the info. If this is your phone, then make sure that you have the info info first before resetting the phone.

What phone do you have?

Rebeccaboo · Jun 5, 2023

It was a temp phon (AO3) until my s8+ got here. It's not that big of a deal, just another minor hassle. I just like to have it for when my S8 battery gets low. Thank you for your quick response! Do I have to wait for the battery to go down or can I reset it with find my phone?

ocnbrze · Jun 5, 2023

Most phones have a button combo of the vol buttons and power button..... which is why I asked what phone do you have.

https://www.hardreset.info/devices/samsung/samsung-galaxy-a03/

Hadron · Jun 5, 2023

I can tell you that that strange icon is the official Android 12 icon (Android 12 is also "Android S", and hence the "android in a letter S" logo). You often see it after a system update, to tell you that the system has been updated or that apps are still being "optimised" (ART cache being rebuilt or something like that). I've not seen it in other circumstances though, so don't know what that would mean (I've also only ever seen it on the notification bar, but that isn't what this looks like from the little we can see in that photograph).

nickdalzell · Jun 10, 2023

If this was indeed after a system update (which reboots the phone) it will require your PIN on a restart. If you forgot it that sucks and you have to reset it. Although the PIN is also enforced after 72 hours (if using a fingerprint sensor) so forgetting it is sorta odd and should only happen if you made it needlessly complicated (like that string of numbers from a particular Star Trek: The Next Generation episode)

Locked out of phone, lock screen has strange icon

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