Hi I have been with Bell for 3 years my contract is expired but i am still with them and i wanted to upgrade my phone so I bought a samsung mega outright from bell (no contract) because i thought it wouldnt be locked and i could switch sims when i went on vacation. Recently I was told my phone is locked to bell . I called bell and asked if they would unlock my phone for free so that I could change sims for my vacation and they Said no and was rude and told me that i would have to pay $50 to unlock the phone that I had just bought from them a month earlier for over $550.00! How in gods name can they refuse to unlock a phone I purchased in full & not on a contract and is there any legal advise that i could use to make them unlock my phone for free?
Thanks.
Thanks.