I am a PAYG user on orange. I receive a 250mb data bundle every month along with my top up rewards of 400txt and 100mb data. On the 31st i received a text saying i had only 98p credit on checking my balance this was now only 16p. Not even enough to speak to customer service. I visited the local orange store and was allowed to call CS from one of their phones. I was told that i had been sending a number of MMS this is a function i never use i send pictures via email (its free). The advisor agreed to refund credit to my phone but could not explain the MMs i was supposed to of sent saying someone must have used my phone without me knowing. NOT POSSIBLE i told him, he then told my to view my usage on-line.
This i Have done today and my account shows 7 lots of charges of 51-95p a total of
This i Have done today and my account shows 7 lots of charges of 51-95p a total of
