Camera Problem HuaweiP9

[andrijana]

Here's the problem, when i try to take photo with back camera, camera froze, phone turns off with 1% battery left. Front camera works okay, when i tried on instagram back camera worked fine. When i start in safe mode i cant see camera icon so i cant try if it works in safe mode. I deleted cache from application menu, but i didnt try to wipe partition cache.
Dont know what can be a problem and what should i do with this. I beg for help, cause i bought phone because of camera. Its EMUI 5.0.1 and 7.0

 

[dorianvasco]

I have the same problem since a few months (happens more often when it's cold outside). Will go to my local repair store next weekend to get a diagnosis.

 

[mikedt]

Sounds like could be a battery problem and it needs replacing, like the shutting down, and happening more often when it's cold.

 

[dorianvasco]

Sounds like could be a battery problem and it needs replacing, like the shutting down, and happening more often when it's cold.

Actually I replaced the battery a week before, as a matter of debugging

 

[lvt]

Why didn't you wipe the cache partition?

It's an important step before doing further.

 

[harrys56]

I think that is a software problem and you need to download new Android software for your smartphone. It worked for me, I hope so it will work for you as well.