Alrighty, so I'm attempting to update my Captive Glide from Gingerbread to Ice Cream Sandwich. I have uninstalled and reinstalled Kies and the usb drivers. I've manually set them up. I downloaded the driver directly from Samsung, allowed my laptop to install and update drivers from Microsoft Update, and I'm finally to the point where plugging in my phone via the USB cable only allows it to charge, and my laptop doesn't even bat an eyelash. There was a brief moment of hope where Kies actually attempted to connect, but the only message I received was along the lines of "Device is not responding, please reboot." Which I did. Which lead to the device not being recognized by the laptop/the drivers not being installed.
Does anyone have suggestions, or is it just time for a new phone?
Does anyone have suggestions, or is it just time for a new phone?