Contacting 121

[LeithR]

Hi,
My Galaxy Ace GT-S5830i has stopped establishing a contact with the 121 phone message service. How do I fix this problems please?

 

[Dannydet]

Contact 121?

 

[Hadron]

I assume it's the particular service provider's voicemail service.

@LeithR, can you tell us who your service provider is, and how you contact the service (phone them directly, long press on the "1" key on the phone keypad, click a button on a notification)?

Have you checked that your phone app has the full voicemail number is set correctly in the phone app's settings? That's the simplest reason for it not to work.

 

[LeithR]

My carrier is O2 in the UK, I do not have a full number for contacting my message service, only 121.

 

[lunatic59]

Did you just change carriers? According to this article, 121 is the access code for Vodafone, not O2.

 

[LeithR]

Problem solved, not an Android problem but my carriers issue. Thanks for trying to help.

 

[LeithR]

Problem solved, not an Android problem but my carriers issue. Thanks for trying to help.

#6

 

[LeithR]

Thanks lunatic59, I recently changed from talktalk where the voice mail retrieval no was 121 to o2 but they didn't tell me that the VM number had changed.

 

[lunatic59]

There you go. Talktalk is an MVNO for Vodafone.