• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Root Factory Reset Activa 4G

bdawg5020

Lurker
Nov 14, 2012
5
0
Hello

I having serious problems with my phone I cant download anything from the play store anymore because every time I get an error saying "insufficient memory" even though i have enough internal and external memory.

I tried to hard reset the phone but the only thing that come up is a white screen that says "QPST DOWNLOADER Key Pressed" and that's it

and when I factory reset the phone from the settings menu it doesn't do anything but delete everything on my sd card.

so i decided to download the original firmware from the huawei homepage with the tfupdate.img but when I place it on the SD Card and do the software update it says that it cant find the update and resets. Am I supposed to place the tfupdate.img somewhere else on the sd card?

I seriously need help because I m going crazy.
 
Hello

I having serious problems with my phone I cant download anything from the play store anymore because every time I get an error saying "insufficient memory" even though i have enough internal and external memory.

I tried to hard reset the phone but the only thing that come up is a white screen that says "QPST DOWNLOADER Key Pressed" and that's it

and when I factory reset the phone from the settings menu it doesn't do anything but delete everything on my sd card.

so i decided to download the original firmware from the huawei homepage with the tfupdate.img but when I place it on the SD Card and do the software update it says that it cant find the update and resets. Am I supposed to place the tfupdate.img somewhere else on the sd card?

I seriously need help because I m going crazy.

It's suppose to be in a folder called "image". So on the root of your SD card there has to be a folder called "image" with the tfupdate.img file inside that folder. Do that and try to update again. It should work.
 
Upvote 0
It's suppose to be in a folder called "image". So on the root of your SD card there has to be a folder called "image" with the tfupdate.img file inside that folder. Do that and try to update again. It should work.

yes i put it into a folder called "image" and I put that folder on the first "page" when u open the sd card on the computer. there are a couple of other folders like "download", "android", etc
 
Upvote 0
yes i put it into a folder called "image" and I put that folder on the first "page" when u open the sd card on the computer. there are a couple of other folders like "download", "android", etc

Then it should work, I don't see why it won't, I've used that method half a dozen times with no issue. I wonder whats wrong :thinking: Which volume button are you pressing when you turn on your phone?
 
  • Like
Reactions: Flablitz
Upvote 0
Then it should work, I don't see why it won't, I've used that method half a dozen times with no issue. I wonder whats wrong :thinking: Which volume button are you pressing when you turn on your phone?

Yea thats why I dont understand why it is not working. i cant even factory reset or hard reset my phone.

when i press the volume button down I get: "QPST DOWNLOADER Key Pressed
and when i press it up I get: "tfupdate.img does not exist"

(maybe it was vice versa :D)
 
Upvote 0
Yea thats why I dont understand why it is not working. i cant even factory reset or hard reset my phone.

when i press the volume button down I get: "QPST DOWNLOADER Key Pressed
and when i press it up I get: "tfupdate.img does not exist"

(maybe it was vice versa :D)

You need to have the actual tfupdate.img file on the root of the sd. Take it out of that image folder and paste it to where the folder originally was
 
  • Like
Reactions: Flablitz
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones