So I have had my Htc evo 3d for around 6 months now.. one month ago my phones camera stopped working and the audio also went dead on my phone. i got the phone fixed from the shop i bought it from and than less than a week later i lost the audio on my phone again.. so i took the phone back to the shop once more.
Instead of fixing it they said they would order me in a refurbished handset so a week later i went back to the store only to find out that the refirburbished phone was never odered due to a problem on their end... and they said they would order me in a new handset. and now a week later i have still heard no answer from them and i am still paying my contract.
Would i anyway be able to get out of my contract and get a new contract with a new phone.. if so would i have to complain to the shop or to vodaphone? (which is what network i am on)
Any help would be much appreciated
Instead of fixing it they said they would order me in a refurbished handset so a week later i went back to the store only to find out that the refirburbished phone was never odered due to a problem on their end... and they said they would order me in a new handset. and now a week later i have still heard no answer from them and i am still paying my contract.
Would i anyway be able to get out of my contract and get a new contract with a new phone.. if so would i have to complain to the shop or to vodaphone? (which is what network i am on)
Any help would be much appreciated