Help Motorola Edge+ 2022

[lindarichards123]

I can't figure out how to turn on data on my phone.

 

[svim]

As long as you have an active account with your chosen carrier, you should be able to just swipe down the upper menu bar and then tap on the mobile data icon to Enable/Disable it. (... If you're not sure which of those quick launch icons is the mobile data icon, swipe down twice and the same icons should show up with their respective name identifiers).
Or to do the same thing, that involves more steps on your part, is go into the Settings menu and enable/disable mobile data from there.
User Manual for your model:

motorola edge+ User Guide (HTML)| Motorola Support ROE

Visit the customer support page to view user guides, FAQs, bluetooth pairing, software downloads, drivers, tutorials and to get repair and contact us information.[[ANSWERSUMMARY]]

en-emea.support.motorola.com

 

[lindarichards123]

As long as you have an active account with your chosen carrier, you should be able to just swipe down the upper menu bar and then tap on the mobile data icon to Enable/Disable it. (... If you're not sure which of those quick launch icons is the mobile data icon, swipe down twice and the same icons should show up with their respective name identifiers).
Or to do the same thing, that involves more steps on your part, is go into the Settings menu and enable/disable mobile data from there.
User Manual for your model:

motorola edge+ User Guide (HTML)| Motorola Support ROE

Visit the customer support page to view user guides, FAQs, bluetooth pairing, software downloads, drivers, tutorials and to get repair and contact us information.[[ANSWERSUMMARY]]

en-emea.support.motorola.com

Thank you for responding to my question. When I swipe down the upper menu bar there isn't a mobile data icon shown. I don't see that option in settings either.

 

[AugieTN]

You inserted a SIM card? correct? or are you using an eSIM?

 

[lindarichards123]

Yes, there's a sim card but I don't know if it's an eSIM. It's a TracFone sim card. Phone's working fine, just can't turn on data.

 

[AugieTN]

Have you tried calling tech support at TracFone?

 

[lindarichards123]

Have you tried calling tech support at TracFone?

No I haven't, I guess that will be my next step.

 

[svim]

Yes, there's a sim card but I don't know if it's an eSIM. It's a TracFone sim card. Phone's working fine, just can't turn on data.

An eSIM is a hardware chip inside some phone models that perform the same function as adding in a conventional SIM card, or in other words when your phone does support eSIM, you don't need a SIM card.
Your Moto Edge+ 2022 doesn't appear to support eSIM.

Motorola Edge+ 5G UW (2022) - Full phone specifications

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www.motorola.com

Thank you for responding to my question. When I swipe down the upper menu bar there isn't a mobile data icon shown. I don't see that option in settings either.

Try swiping down twice in a row again, and in the upper or the lower menubar should be a little pencil icon. Tap on that icon and that should result in an edit page where you do things like add or delete that quick-launch dropdown menu or reorder how they appear. Apparently you just need to add the now missing mobile data icon (upper section are all the showing quick-launch icons, the lower section are icons you can add).

 

[Milo Williamson]

Yeah pencil icon and move things around until you see the mobile data, and it is pretty much inside the wifi settings as my 2021 is in there.