need help getting adb on pc

[willsp28]

been trying for a while, looking at youtube and online guides but it's not working

 

[ocnbrze]

been trying for a while, looking at youtube and online guides but it's not working

can you be more specific? how do you know it is not working? what are you trying to do? what device do you have? are you trying this on a pc or mac?

just remember the more details you give us the better we can help.

 

[mikedt]

been trying for a while, looking at youtube and online guides but it's not working

Could be the YouTube and online guides are incorrect for the particular phone or tablet you're using?

What device actually got there? We might be able to help you more.

 

[willsp28]

well the first step is to actually get adb installed on the pc right

i have adb-setup-1.4.3 but it doesn't work

i hit run and it doesn't do anything, i hit run as admin and its still spinning

 

[ocnbrze]

again what are you trying to do? what device do you have? what type of computer are you using?

the more details we get the better we can help.

 

[Brian706]

@willsp28
Try downloading the lastest platform tools here, if you haven't.

Do you have USB debugging enabled in the developer options on your device?

 

[willsp28]

windows 10 i think

im using a galaxy a10e and i can't find the build number for activating the developer options

it is android 9

 

[Brian706]

Okay, well you can't use adb without enabling usb debugging in developer options. So it's either blocked on your device or you're not looking in the right spot:
Settings>About Phone>Software Information

 

[willsp28]

ok got debugging turned on

 

[willsp28]

heres the guide im trying to follow its only 4 months old so im assuming its still works

 

[willsp28]

its windows 7

 

[ocnbrze]

sorry but i can't understand the video, so what commands are you trying? when you say run with adb, there is nothing to run. you open up a command window and enter adb commands. what commands are you trying?

edit: are you sure you are using the command path correctly?

 

[Brian706]

So what happens now when you connect the device to your PC. Does it give you a notification about USB debugging?

What happens when you run the command adb devices ?

Make sure your screen is unlocked when you do this the first time. You may need to authorize the PC via a pop-up on the device screen.

 

[willsp28]

i tryd adb devices to see if its installed correctly and it said something was missing

 

[Brian706]

i tryd adb devices to see if its installed correctly and it said something was missing

Can you run the command again and post a screenshot of your command prompt?

 

[willsp28]

sure just a sec

am i opening the regular cmd prompt

 

[willsp28]

hang on guys my pc is trying to boot

 

[willsp28]

it tryd to install updates then said failed and reverting changes, so i guess now its running file checks

 

[Brian706]

Okay well I'm watching for your screenshot. It will probably help me better to see what's happening

 

[willsp28]

now it says prepairing to configure windows again

 

[willsp28]

failure configuring windows updates reverting changes

 

[willsp28]

looks like it's gonna keep looping

 

[willsp28]

ok it finally booted up

 

[willsp28]

once i plugged in my phone it says adb interface installed

 

[Brian706]

That's good. I think that was installing drivers and stuff. Try adb devices again and take a screenshot of the command window