Play Store app keeps force closing

[larry510]

A new update for the play store app was pushed the other day and now when I try to access the menu settings on it I get an instant 'Unfortunately Google play store app has stopped' error EVERY time. I've rebooted, cleared app cache and memory. Nothing works. Looks like a bug in the app now caused by the new version. I also confirmed the same bug on another LG Optimus G so I know it's not just my phone.

 

[Tel864]

FWIW I'm having the same problem with my LG Escape. I've tried every fix, even rolling back my phone to factory settings. I can uninstall the update and access Play one time until it updates again. I'm not sure it would help by contacting Google, they'll probably say it's an LG problem.

 

[larry510]

Yep that sounds identical to my problem and I was able to duplicate the same issue on two other LG OG phones. Tried to roll back to the factory version of the app but then almost instantly it updates it once again to the new version (4.9.13).

 

[Tel864]

I'm using an app called 1Mobile Market right now that works pretty well. Also my Samsung tablet doesn't have this problem and neither does my wife's Huawei or my daughter's Samsung phone.
I really wish I had the inclination to contact Google via chat but the last time I tried that all I got for my troubles was a headache, my blood pressure spiked and I suddenly felt the urge to throttle someone.

 

[uniqueone85]

Interesting I am having the same problem as well with my Optimus g (sprint). I called Google 3 times and was finally told to trade my phone out with my carrier or call LG. I called LG and they said they have not heard of that problem, and that my phone might be defective. I thought it was weird that no one has really heard of this problem at both companies because two of my coworkers have the same problem. One has an att version of the Optimus g, and the other has a Optimus L7 II. Hopefully enough people will call so both companies can look into it and find a solution.

 

[tooill]

Having the same problem on my LG optimus. This is ridiculous.