Ya, a fresh wipe/flash is probably a good start, cuz if that doesnt fix it, its likely an error on the network's side. So if its not too much hassle for u, go ahead with a fresh wipe/flash of your currently used rom. If it doesnt fix it, u could also try flashing a different rom, just to make sure its not that specific rom. If after that u still r having probs, u should probably call virgin mobile. They have switches on the network side that can control whether or not certain features r allowed on an account. Ive had odd issues like this before that have been fixed on the network side. Keep us updated on how its going! Any other questions are 100% welcome too! ;-)