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Upgrading from 6.1 to 7.0

are you sure they are the same models? if they are different then that might explain the difference. the only way to get it to update is if you find firmware that is 7.0 that is made specifically for your device.

without knowing what asus tablet you have you can go here for instructions:
https://www.asus.com/support/FAQ/1011948/
 
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