Help Why does the touchscreen mess up when charging?

[iLLMATICxKiNG]

Like I want to use it while it's charging but it's unresponsive and not accurate at all.

 

[chasen]

is this with the charger provided?
some aftermarket charges will cause this.

 

[Mr. Ed]

Yup..poorly grounded cables/chargers and too powerful of a charger...they can all cause it

 

[FProphets]

Ya I just made a thread about the same issue. I'm guessing it a combination of the stock charger and/or where you plug it in. I have no issues with other charging routines.

 

[iLLMATICxKiNG]

It's the charger that came with the phone and it's hooked right up to the outlet directly. At first it was hooked up with a different charger and had it hooked up to a surge protector then I read on here that can cause problems so I used the stock one directly into the wall and it's still doing it.

 

[Mr. Ed]

It's the charger that came with the phone and it's hooked right up to the outlet directly. At first it was hooked up with a different charger and had it hooked up to a surge protector then I read on here that can cause problems so I used the stock one directly into the wall and it's still doing it.

It may actually be a defective phone. does yours get hot?

I am having the same issue on this latest refurb and the phone is too hot to touch as well.

I did not have the issue on previous skyrockets

 

[iLLMATICxKiNG]

It may actually be a defective phone. does yours get hot?

I am having the same issue on this latest refurb and the phone is too hot to touch as well.

I did not have the issue on previous skyrockets

Yeah it gets really hot when it's charging

 

[iLLMATICxKiNG]

The people at Samsung recommended a factory reset. Before I do that I need to get an SD card but does anyone know if that will even fix this problem?

 

[Mr. Ed]

The people at Samsung recommended a factory reset. Before I do that I need to get an SD card but does anyone know if that will even fix this problem?

There is no way to know for sure.

Have you tried another cable and or charger. it so far appears that only my samsung charger + harmony remote cable cause the issue...my car charger and another that i have do not.

I am going to try samsung charger and cable tonight

 

[FProphets]

I doubt a factory reset would help. Mine was doing it before I started adding stuff to it.

 

[FProphets]

Mine doesn't get hot though that I've noticed.

 

[Mr. Ed]

I changed out cables and not one issue last night


So odd

 

[iLLMATICxKiNG]

There is no way to know for sure.

Have you tried another cable and or charger. it so far appears that only my samsung charger + harmony remote cable cause the issue...my car charger and another that i have do not.

I am going to try samsung charger and cable tonight

I have tried one other one and it did it so i went back to the one provided with the phone.

 

[FProphets]

How fast do your guys phones take to charge? I was surprised how fast it charges when I first plugged it with the stock charger but now I'm paranoid its charging too fast because of this issue. Plugging into my computer or car charger charges really slow compared to plugging into the wall with the stock adapter thing.

 

[Mr. Ed]

Turns out my usb port was bad....another replacement is being sent out

 

[FProphets]

Really? How did you come to that conclusion? Was it just the charging issue? Or did it not work properly while doing other things? Would really hate to have to send mine in.

 

[technowizard79]

I have tried one other one and it did it so i went back to the one provided with the phone.

Does it do this when charging off a USB port? If it works fine through the USB, have you tried it hooked to power in a different/newer house and/or building? I know that might sound odd to ask, but as others have stated here there is an issue with grounding and power line resistance that affects our phones. Some older homes/buildings as well as those not properly up to code may have the aforementioned electrical line issues, which in turn is affecting your phone. I have personally experienced what you are talking about with my phone, and it indeed did turn out to be the quality (or really lack thereof) of the electrical outlet itself. Can't hurt to try, and it might save you the headache of replacing your phone only to continue having the issue. Either way, I wish you luck in getting it resolved!

 

[beholder20]

Hi All,

I've a samsung galaxy S II, and the touchscreen behaves erratically when I plug it into the power socket at office. But at home it is normal. Surprisingly I'm sure wiring in my office should be better than home, especially since we have a datacenter and all.


-DD

 

[naviwilliams]

I charge my device with an old BlackBerry charger I have. I've never opened the charger packaging for the Skyrocket...

This probably explains why when charging if I try to open my notification bar, it takes two-three attempts, and most times typing is terrible to.

See, you learn something everyday.

 

[kingofmiami6]

Was having same issue. Unplugged the USB charger and tried it with my XBOX 360 and now its working just fine when I use the touchscreen.

 

[bookedsam]

Like I want to use it while it's charging but it's unresponsive and not accurate at all.

I have this same issue with my google pixel 3. I checked it and it was the charger that was malfunctioning while the cable was fine. I used a different charger and it charged normally.

I tried the charger with my A7 Lite and got a slow charging notification but that was all. It functioned normally with a slight hiccup here and there. I realise now that my phone also notified me of a slow charger but only briefly as it then identified it as a normal charger.

My charger was the stock google charger but I got the phone used so it may have been damaged or something alike.

Also I know im 9 years late.