Virus alerts on my Samsung Galaxy S20

[Fox Mulder]

Scam, delete and ignore. Don't click on anything.

 

[AugieTN]

https://www.reddit.com/r/antivirus/comments/168ol0r

 

[ocnbrze]

so there really is no need for anti virus software on an android phone. the only thing you need to be careful is what you download and install on your phone. i have been using android since its inception. i don't use and such software and i have never had anything such issues with virus or malware.

check to see if you have macafee installed or not. if you do, i would delete it. if you feel that something nefarious is going on, i would backup all of your data, change your passwords and setup two step verification where you can, and then hard reset your phone.

 

[metroidRoid2]

Picture attached. Are these virus alerts real or a scam?

How do I get rid of these?

 

[ocnbrze]

what app are you using? is it from guranters?

if so, then its a scam. i would uninstall anything from them.

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[metroidRoid2]

When I click on any of those messages about a virus I get the attached pic.

Should I click on SCAN in the attached pic? I don't remember installing McAfee on my Samsung Galaxy S20.

 

[metroidRoid2]

Scam, delete and ignore. Don't click on anything.

I click 'Clear' to get rid of these notifications, but eventually they reappear. How can I remove these notifications permanently?

 

[metroidRoid2]

so there really is no need for anti virus software on an android phone. the only thing you need to be careful is what you download and install on your phone. i have been using android since its inception. i don't use and such software and i have never had anything such issues with virus or malware.

check to see if you have macafee installed or not. if you do, i would delete it. if you feel you something nefarious is going on, i would backup all of your data, change your passwords and setup two step verification where you can, and then hard reset your phone.

I did a search on McAfee and nothing came up.

These virus notifications came up after I visited some website (I can't remember which one). I don't recall entering a password there so it seems like these notifications came up just by visiting that website, so I'm thinking that my passwords may not be compromised.

How do you set up 2 step verification?

 

[ocnbrze]

I did a search on McAfee and nothing came up.

These virus notifications came up after I visited some website (I can't remember which one). I don't recall entering a password there so it seems like these notifications came up just by visiting that website, so I'm thinking that my passwords may not be compromised.

How do you set up 2 step verification?

ok so these are website malware which is a good thing in a way. i would close your browser and wipe the browser's cache and data as well.

2 step verification will depend if the app or accounts that you have, offers one.

 

[ocnbrze]

I click 'Clear' to get rid of these notifications, but eventually they reappear. How can I remove these notifications permanently?

clear? what app did you use for this?

 

[Dannydet]

So, like when are you getting these alerts? Or is there an app that you are using that is showing this? This is most likely from a rogue app that was recently installed or from a website.
As stated, clear the cache and data from your browser, reboot and see if it still happens.
Moving forward, I would also install an ad blocker from the play store or something like Adguard, from their website, adguard.com and install it from there. I use Adguard and never any issues such as this.

 

[mikedt]

When I click on any of those messages about a virus I get the attached pic.

Should I click on SCAN in the attached pic? I don't remember installing McAfee on my Samsung Galaxy S20.

"Customuze"

Incorrect spelling is always indicative of a scam. This is NOT McAfee, do NOT install it.

 

[metroidRoid2]

clear? what app did you use for this?

I swiped down from the top of the home page to see my notifications list. Then I clicked 'Clear' to remove these notifications, but they keep coming back eventually.

 

[metroidRoid2]

So, like when are you getting these alerts? Or is there an app that you are using that is showing this? This is most likely from a rogue app that was recently installed or from a website.
As stated, clear the cache and data from your browser, reboot and see if it still happens.
Moving forward, I would also install an ad blocker from the play store or something like Adguard, from their website, adguard.com and install it from there. I use Adguard and never any issues such as this.

I cleared the browser's cache and restarted the phone. I am still getting those notifications about the virus.

Then I searched for 'reset' and selected 'Reset all settings' and I'm still getting these notifications.

 

[AugieTN]

I cleared the browser's cache and restarted the phone. I am still getting those notifications about the virus.

Then do a factory reset

 

[metroidRoid2]

Then do a factory reset

I just did this. I guess this was the only way.

On my laptop, I go to that website called 'Smart Things Find' for Samsung which can locate your phone. I'm testing it, but when I click 'track location' it's not connecting to my phone for some reason. After running for a while, eventually it says 'tracking stopped.'

Any idea what is going on here?