Ok I have a huge complaint and no longer will be planning on using NET10 or this stupid 150 dollar phone, and 50 dollar unlimited use card? YEAH RIGHT
The phone sucks, the 50.00 for unlimited use for the month all are a crock. It is false advertising. I got calls from a guy from Straight Talk, NOT NET10 even, telling me I was over using my UNLIMITED card they kept threatening me and so I am done.
Also I moved to a new town on the second day after having JUST bought a new 50 buck unlimited card and in my new place, had ABSOLUTELY NO bars of signal. So, since April 1st, I have just totally lost 50 bucks for the card for April I bought and the 150 bucks on the phone is also wasted.
I called Net10 and raised cane, was told unfortunately there was nothing they could do.
I am going to also be reporting this entire ordeal with BBB, and anyone else who can help or listen, it ain't right they treat us this way and take our money for nothing.
They used to be great, pick up anytime, anyplace, anywhere I was, no roaming, and bragged that they had the best reception and service due to their "agreements" with all the local company towers that gives NET10 users full permission to bounce off their towers.
Not anymore, I am soooooooo very let down and disappointed with NET10, their advertising, their customer service, their actual service, their lying, the phone, ALL of it!!!!!!!!!!!
I was treated rudely, unkind, and just shunned matter of factually. They do not care that we spent our money on a phone, card, etc for nothing. They are loosing me as a customer as well as all members of my family, along with many other of my friends, their "uncaring" attitude has gotten them broke before long. They used to be in top 10 and now they just suck.
The phone sucks, the 50.00 for unlimited use for the month all are a crock. It is false advertising. I got calls from a guy from Straight Talk, NOT NET10 even, telling me I was over using my UNLIMITED card they kept threatening me and so I am done.
Also I moved to a new town on the second day after having JUST bought a new 50 buck unlimited card and in my new place, had ABSOLUTELY NO bars of signal. So, since April 1st, I have just totally lost 50 bucks for the card for April I bought and the 150 bucks on the phone is also wasted.
I called Net10 and raised cane, was told unfortunately there was nothing they could do.
I am going to also be reporting this entire ordeal with BBB, and anyone else who can help or listen, it ain't right they treat us this way and take our money for nothing.
They used to be great, pick up anytime, anyplace, anywhere I was, no roaming, and bragged that they had the best reception and service due to their "agreements" with all the local company towers that gives NET10 users full permission to bounce off their towers.
Not anymore, I am soooooooo very let down and disappointed with NET10, their advertising, their customer service, their actual service, their lying, the phone, ALL of it!!!!!!!!!!!
I was treated rudely, unkind, and just shunned matter of factually. They do not care that we spent our money on a phone, card, etc for nothing. They are loosing me as a customer as well as all members of my family, along with many other of my friends, their "uncaring" attitude has gotten them broke before long. They used to be in top 10 and now they just suck.