I have a Samsung Galaxy S4 Mini running Android 4.4. I do not have any Comcast apps on the phone. I have Comcast cable TV and Internet service. Starting 3 days ago, I started getting a pop-up window on the phone (not in a web browser) stating "Set your home TV Service to Comcast Cable Communications" with the options of either "OTHER" or "CONFIRM". The window locks up the phone, and it won't go away using the back button or the home button. The phone won't even go to the Task Manager when I hold down the home button. The only way to get rid of it is to restart the phone. I have attached an image of the window.
AVG antivirus does not find any virus.
How do I get rid of this? It's appearing once or twice a day.
Thanks in advance.
AVG antivirus does not find any virus.
How do I get rid of this? It's appearing once or twice a day.
Thanks in advance.