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  1. M

    Device Protection

    I recently had an interesting experience. I was selling an ASUS tablet running version 7 on ebay. I noted that I had "factory reset" the device. A potential buyer asked me if I had removed my Google Account before resetting the tablet. They claimed that Google accounts had a "device...
  2. M

    Google Instagram Installation Mystery

    I have two ASUS tablets both running Android 7 with the same Qualcomm Snapdragon 650 CPU. Google Play Store installed the program on one but on the other responded "This app won't work for your device" Anyone out there have an explanation? The Instagram help center doesn't cover installation...
  3. M

    Can you factory reset an ASUS tablet?

    How do I factory reset my ASUS zenpad tablet?
  4. M

    Google Play Store Problem

    My problem is weird. I've had my ASUS tablet for many months. Never had any issue with using the Play Store app. All of sudden, it wouldn't let me load an update on a game I've been playing for years. Turns out, I can't download ANYTHING. App opens just fine but anything I pick goes into...
  5. M

    Help Google Voice app has replaced my keyboard

    How do I get the keyboard back? Can the speech to text feature be turned off?
  6. M

    Help Volume controls disabled

    Strange problem: The volume sliders for call and ring volumes are fine but the sliders for media and alarm volumes have somehow been disabled. It's a moto e6 (XT2005DL) using Android 9. Tells me that my device is up-to-date.
  7. M

    Google Voice Assistant

    Google Voice Assistant has highjacked my phone! It pops up instead of the keyboard. What do I do?
  8. M

    What happened to the built-in ringtones?

    Just got a new Motorola phone with 9.0 installed. Went to settings - sounds to pick a ringtone only to discover that there weren't any! Is there a site where I can download the ringtones that came with 7.0?
  9. M

    Upgrading from 6.1 to 7.0

    I have 2 identical ASUS tablets. Same CPU. One came with 7.0 but the other came with 6.1 Is there a way to put 7.0 on the one that came with 6.1?
  10. M

    Formating an SD card as "Internal"

    My ASUS "ZenPad" tablet runs 7.0. According to a youtube video I found, you can format an SD card so it can be used as internal memory. However, when I go "Settings:Device storage:SD card" I don't have a "format as internal" option. Why?
  11. M

    Moving Apps from internal to external storage

    I would like to move a large game app (Marvel Future Fight) to my external SD card. This particular game installs itself in a way that makes it invisible to normal file managers. Every "file manager" I download only lets you move a specific file or folder. Hasn't anyone created a file...
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